Services
Consumer & Commercial Debt Collection
3rd Pary Collections
1st Party Collections
Litigation
Debt Sales
Our Verticals
Services
Consumer & Commercial Debt Collection
Services
Consumer & Commercial Debt Collection
3rd Party Collections
We work professionally and thoroughly to recover monies owed in accordance with the FDCPA and all debt collection rules and regulations. Our team employs a consultative approach in working with account holders to identify and implement effective payment terms to initiate or accelerate account recovery. Before contact begins, we research the file to identify effective approaches, directly increasing our success rates.
1st Party Collections
As a trusted partner for a variety of long-term clients, we have the experience throughout the account lifecycle in representing clients with the same knowledgeable and kind customer service they would expect of their own teams. The protection of your brand and customer relationships are first on our minds as we guide consumers toward getting their accounts back on track while guarding current and future relationships between account holders and your business.
Litigation
Unique as an agency for the robustness of our legal program including legal predictive modeling, we work closely with clients and partner firms to forward accounts that have been identified for litigation. Our collaboration with other professionals in the collections space through our ongoing association involvement positions us with the ability to analyze and appropriately allocate diverse portfolios. Being a good steward of our clients’ investments is critical to our approach as we utilize our attorney relationships in approximately 20 states.
Debt Sales
We provide liquidity solutions for creditors through our portfolio evaluation and acquisition program. Following review of the assets to assess value and strategy, we apply our data intelligence to propose a purchase offer suitable to the portfolio. Debt sales provide an immediate liquidity solution for bottom line recovery when the longer timelines of collections are not ideal or possible for businesses.
Our Verticals
We achieve results with professionalism and integrity.
Our Verticals
We achieve results with professionalism and integrity.
Our Verticals
We achieve results with professionalism and integrity.
Auto/Buy-Here-Pay-Here
We partner with auto lenders for account recovery of delinquent auto loans and leases. Our team is skilled in helping consumers to understand account deficiencies following repossession and resale of automobile and other motor vehicle assets.
Banks & Credit Unions
Active with ACA International and Receivables Management Association International, we have a deep understanding of all pertinent regulations for the compliant collection of consumer and commercial receivables.
Commercial
B2B and Commercial collections are unique, and our agents are skilled in the differentiators. Our team works to recover these accounts to generate movement from stagnant past-due balances and provide needed revenue for businesses.
FinTech/Online Lending
Consumers who originate loans via fintech portals naturally expect a similar user experience throughout the account lifecycle. We’re equipped for continuity of services with our mobile-friendly site and streamlined self-service portal.
Landlord-Tenant
We partner with fellow local businesses for property-related delinquencies for storage facilities, apartments, commercial buildings, and mobile home communities.
Higher Education/Student Loans
JJ Marshall services defaulted student loans. Our account representatives are skilled in opening respectful dialogues and working with borrowers to determine payment plans that are achievable and as stress-free as possible.
What Our Clients Say
My office has worked with JJ Marshall and Associates for over 20 years! They have the best people working for them. Cindy and Garret have been amazing with everything from helping me understand the payment statements by sitting down with me and going over everything step by step to helping me set up my account on their website and everything in between. They have our business for life! We may just be a small company but they treat us like we’re the most important account they have with every interaction between us. Highly recommend this company!
I would highly recommend Cindy and this collections agency 10 times out of 10. They are so thorough and easy to reach out to. The way they do their payment structure on their collections is such a way there you know they are going to do all they can to collect for us!
They are a great company. I’ve done collections for years and it’s not as easy as it can seem. I have worked with JJ Marshall for 20+ years with previous employers. I have tried others and I see the best results from these guys. I highly recommend them!
Our company has used JJ Marshall for a number of years and are very satisfied with their collection efforts. I haven’t had any complaints from our clients in regards to their interaction with JJ Marshall once they become involved in the collection process. They have always been willing to work with us and I appreciate the positive experience!
